These Terms & Conditions ("Terms") govern participation in the EMCO Technology Referral Program (the "Program"). By submitting a referral through the Program, you ("Referrer") agree to be bound by these Terms. EMCO Technology, Inc. ("EMCO," "we," "us," or "our") reserves the right to update these Terms at any time, as described in Section 9 below.

1. Program Overview

The Program allows individuals to refer companies that may benefit from EMCO's IT support, managed services, cybersecurity, and related offerings. Referrers may earn rewards worth up to $500 based on the outcome of their referral, as outlined in Section 4.

2. Eligibility

• The Program is open to individuals age 18 or older.

• Referrers may refer any company they believe would benefit from EMCO's services, provided the company is not already a current EMCO client and has not been engaged in sales discussions with EMCO within the prior 12 months.

• EMCO employees, contractors, and their immediate family members are not eligible to participate.

• A Referrer may not refer their own company or any company in which they hold an ownership or executive interest.

• EMCO reserves the right to verify eligibility and to disqualify any Referrer or referral that does not meet these requirements.

3. How to Refer a Company

To participate, Referrers must complete the Program in three steps:

1. Identify a business that would benefit from EMCO's IT support expertise.

2. Submit the referral by completing the official referral form, including accurate and complete information about both the Referrer and the referred company.

3. Await review. EMCO will review each submission to confirm it meets the qualification criteria described below.

Incomplete or inaccurate submissions may be delayed or disqualified.

4. Qualified Leads and Rewards

4.1 Qualified Lead Definition

A referral is considered a "Qualified Lead" if the referred company:

• Has more than 10 employees, and

• Is verified by EMCO as a legitimate business with a genuine need or interest in IT support services.

EMCO reserves sole discretion to determine whether a referral meets the definition of a Qualified Lead.

4.2 Reward Structure

MilestoneRewardReferral is confirmed as a Qualified Lead$50 Visa gift cardReferred company signs with EMCO TechnologyAn additional 10% off the Referrer's next IT support bill, up to a maximum of $450Referrer is not a business owner, or opts not to receive the billing discount$250 will be donated to a charity of the Referrer's choosing, in lieu of the billing discount

The maximum total value available per successful referral is $500 (comprising the $50 gift card plus the $450 discount or charitable donation).

4.3 Reward Timing

• The $50 Visa gift card will be issued after EMCO confirms the referral qualifies as a Qualified Lead, typically within 14 days of qualification.

• The billing discount or charitable donation will be issued after the referred company signs a service agreement with EMCO and completes onboarding.

• Rewards will be distributed to the Referrer Information (name, email, and company, if applicable) provided at the time of submission. It is the Referrer's responsibility to ensure this information is accurate.

5. Charitable Donation Option

If the Referrer is not the owner of a business, or elects not to receive the 10% billing discount, EMCO will make a $250 donation on the Referrer's behalf to a registered 501(c)(3) charitable organization of the Referrer's choosing, subject to EMCO's reasonable approval. EMCO reserves the right to decline a requested organization and request an alternate selection.

6. Limitations and Exclusions

• Rewards are limited to one $50 gift card per Qualified Lead and one 10% discount (or $250 donation) per referred company that signs with EMCO.

• There is no limit to the number of companies a single Referrer may refer, but each referral is evaluated independently.

• Referrals for companies already in EMCO's sales pipeline, existing clients, or former clients within the past 12 months do not qualify.

• Duplicate referrals of the same company by multiple Referrers will be credited to the first eligible submission received, as determined by EMCO.

• Rewards are not transferable and have no cash value beyond their stated form, except where the 10% billing discount is converted to a charitable donation under Section 5.

• EMCO reserves the right to withhold or reverse a reward if it determines, in its sole discretion, that a referral was fraudulent, submitted in bad faith, or otherwise violates these Terms.

7. Tax Responsibility

Any reward issued under this Program may be considered taxable income to the recipient under applicable law. Referrers are solely responsible for determining and satisfying any tax obligations arising from their receipt of a reward. EMCO may request tax information (such as a completed Form W-9) for rewards meeting applicable reporting thresholds.

8. Use of Information

By submitting a referral, the Referrer confirms they have a good-faith basis to believe the referred company would welcome being contacted by EMCO. Information submitted through the referral form will be used by EMCO to evaluate the referral and to contact the referred company regarding EMCO's services, consistent with EMCO's Privacy Policy. EMCO will not use Referrer contact information for purposes unrelated to the Program without consent.

9. Program Changes and Termination

EMCO reserves the right, at its sole discretion, to modify, suspend, or terminate the Program, or to amend these Terms, at any time and without prior notice. Changes will apply to referrals submitted after the effective date of the change. Referrals submitted and confirmed as Qualified Leads prior to any such change will remain subject to the reward terms in effect at the time of submission.

10. General Terms

• Participation in the Program does not create any employment, agency, partnership, or joint venture relationship between the Referrer and EMCO.

• EMCO's decisions regarding referral qualification, reward eligibility, and reward amounts are final.

• These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-laws principles.

• If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

11. Questions

For questions about the Program or these Terms, please contact us or submit a ticket through our support portal.